Overview

Assistant Manager- Service Desk |AMW |Union Place

, Sri Lanka

Education: –Diploma/Degree/professional qualification in IT from a recognized institute.

Experience: –6 months+ experience in troubleshooting end-user computer equipment and accessories.

Associated Motorways (Pvt) LTD

No two days are the same at AMW, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognizes and rewards quality performance, and what do you get, The chance to push the limits every single day.

As a humble family business that started 70 years ago, popularly known as AMW now a fully-owned subsidiary of Al Futtaim Group (AFG) of United Arab Emirates, is one of the pioneers in the Automotive industry in Sri Lanka.

 

KEY REQUIREMENTS

  • Diploma/Degree/professional qualification in IT from a recognized institute.
  • 6 months+ experience in troubleshooting end-user computer equipment and accessories.
  • Knowledge in installation of PC/Laptop, networks, and peripherals (i.e., Modems, printers etc.).
  • Good communication, coordination Skills and ability to work in a team environment.
  • Effectively interacting with others, multitasking and managing multiple deliverables.

Assistant Manager- Service Desk |AMW |Union Place

, Sri Lanka

Candidate requirements

KEY DUTIES AND RESPONSIBILITIES

  • Assisting internal customers with their issues in our supported software and computing platforms in a professional and courteous manner.
  • Managing day-to-day operations including computer troubleshooting, desktop applications, local area network and wide area network.
  • Providing Guidance to Service Desk team in the capacity of a team leader.
  • Performing related database management activities such as file reconstructions upgrades.
  • Processing ITR forms and maintaining computer system files, catalogues and records etc.
  • Liaising with vendors relating IT equipment repairs and administrating Microsoft SharePoint platform.
  • Installation and provisioning of end user IT equipment.
  • Any relevant duty or responsibility that could arise due to business requirements.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Assistant Manager- Service Desk |AMW |Union Place

, Sri Lanka

 

About Al-Futtaim Automotive

A significant division of the UAE-based Al-Futtaim Gathering of organizations, Al-Futtaim Auto is an industry chief with presence in 10 nations across the Center East, Asia and Africa.

Our center business exercises at Al-Futtaim Auto incorporate dissemination, producing, renting and aftersales, and we are solidly settled as the territorial agent of a portion of the world’s most famous auto brands: Toyota, Lexus, Honda, Jeep, Chrysler, Evade, Volvo and Slam.

We are driven by a client driven approach, continually pushing the limits on development, quality principles, and worth added administration across our tremendous universe of clients – right from motoring fans to armada administrators to workers for hire. Our central goal is to turn into the forerunner in uniquely crafted versatility arrangements by conveying nothing not exactly elite omni-channel encounters.

We channel our nearby skill and worldwide trust to convey one of the most exhaustive arrangement of portability items and arrangements, from traveler vehicles to SUVs, electric vehicles to elite execution motorbikes, business vehicles to modern and development gear.

What stays with the pushing ahead is a 9000-part solid group, with rousing opportunities for development, all through the vocation way. This is Al-Futtaim Car and we enable ability to push ahead.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About Al-Futtaim

About Al-Futtaim Automotive

A significant division of the UAE-based Al-Futtaim Gathering of organizations, Al-Futtaim Auto is an industry chief with presence in 10 nations across the Center East, Asia and Africa.

Our center business exercises at Al-Futtaim Auto incorporate dissemination, producing, renting and aftersales, and we are solidly settled as the territorial agent of a portion of the world's most famous auto brands: Toyota, Lexus, Honda, Jeep, Chrysler, Evade, Volvo and Slam.

We are driven by a client driven approach, continually pushing the limits on development, quality principles, and worth added administration across our tremendous universe of clients - right from motoring fans to armada administrators to workers for hire. Our central goal is to turn into the forerunner in uniquely crafted versatility arrangements by conveying nothing not exactly elite omni-channel encounters.

We channel our nearby skill and worldwide trust to convey one of the most exhaustive arrangement of portability items and arrangements, from traveler vehicles to SUVs, electric vehicles to elite execution motorbikes, business vehicles to modern and development gear.

What stays with the pushing ahead is a 9000-part solid group, with rousing opportunities for development, all through the vocation way. This is Al-Futtaim Car and we enable ability to push ahead.