Job Description
Job Responsibilities:
– Maintains database by entering new and updated customer and account information.
– Prepares source data for computer entry by compiling and sorting information.
– Establishes entry priorities.
– Processes customer and account source documents by reviewing data for deficiencies.
– Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
– Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
– Maintains data entry requirements by following data program techniques and procedures.
– Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
– Combines data from both systems when account information is incomplete.
– Purges files to eliminate duplication of data.
– Tests customer and account system changes and upgrades by inputting new data.
– Secures information by completing data base backups.
– Maintains operations by following policies and procedures and reporting needed changes.
– Maintains customer confidence and protects operations by keeping information confidential.
– Contributes to team effort by accomplishing related results as needed.
Require the following technical skills:
– Strong understanding of Microsoft Excel or similar database software.
– Knowledge of word processors, like Microsoft Word.
– Excellent typing and transcription skills, including typing at fast speeds.
– Ability to research and collect data.
Education and Experience Requirements:
– High school diploma or equivalent.
– Data entry experience or related office experience.
